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Legal

Legal

1. Who We Are

Property Deal Services Ltd, is registered in the United Kingdom under company registration number 16051360. We operate in compliance with UK estate agency regulations and are members of the Property Redress Scheme (PRS), the Information Commissioner's Office (ICO), and Anti-Money Laundering (AML) regulations, as required.

2. Information We Collect

We may collect the following types of personal information:

• Identity Data: Full name, title, date of birth, and gender.

• Contact Data: Email address, phone number, postal address.

• Financial Data: Bank account and payment details.

• Transaction Data: Details about transactions you’ve made with us.

• Technical Data: IP address, browser type, and version, and other technology on the devices used to access our website.

• Marketing and Communications Data: Preferences in receiving marketing from us and communication preferences.

3. How We Collect Your Data

We collect data using several methods:

• Direct Interactions: When you contact us directly, fill out forms on our website, or engage with us by phone, email, or otherwise.

• Third Parties: Data from third-party sources, such as our partners, public databases, or social media, where lawful.

• Automated Technologies: Data collected via cookies or similar tracking technologies when you use our website.

4. How We Use Your Data

We use your personal data to:

• Provide you with our services, including estate agency and deal sourcing.

• Fulfil legal and regulatory obligations, including AML compliance.

• Improve our services, website, and customer interactions.

• Send relevant communications and marketing if you have opted in to receive these.

5. Legal Bases for Processing

We rely on the following legal grounds under GDPR to process your personal data:

• Contractual Necessity: To perform our contract with you.

• Legal Obligation: To meet our legal obligations, especially under estate agency laws and AML regulations.

• Legitimate Interests: For purposes that may be reasonably expected as part of our business operations, provided these interests are not overridden by your rights.

• Consent: For marketing communications, where you have given your explicit consent.

7. International Data Transfers

Your personal data is primarily processed in the UK. Where international transfers arerequired, we ensure appropriate safeguards are in place, in line with GDPR requirements.

• Service Providers: To perform services on our behalf, such as marketing agencies, IT support, and legal services.

• Regulatory Bodies: Where required by law or as part of AML compliance.

• Business Partners: Only where necessary to deliver our services and with appropriate safeguards.

8. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, including for legal and accounting purposes. Generally:

• Transactional records are retained for a minimum of six years.

• AML-related records are retained according to regulatory requirements.

9. Your Rights

Under GDPR, you have the following rights:

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You can ask us to correct inaccurate or incomplete data.

• Right to Erasure: You can request deletion of your personal data, subject to legal

retention requirements.

• Right to Restrict Processing: You can request to restrict how we process your data.

• Right to Data Portability: You can request your data in a machine-readable format.

• Right to Object: You can object to data processing, including for direct marketing.

To exercise any of these rights, please contact us by phone: +44 (0)7323 456 789, or email: [email protected]

10. Security of Your Data

We implement strict security measures to protect your personal data, including physical, electronic, and administrative safeguards. Our staff are trained on data protection and confidentiality obligations.

11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website, and where necessary, we will notify you directly. This policy was last updated on

12. Contact Us

For any questions regarding this Privacy Policy or to exercise your rights, please contact us:

• Email: [email protected]

• Phone: +44 (0)7447 187 733

• Address: 20 Wenlock Road, London N1 7GU

If you are unsatisfied with our handling of your data, you may also file a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.

ICO number: ZB918795

Copyright 2026. Property Deal Services. All Rights Reserved.